CustomerRelationshipManagement

Interesting point by DocSearls : http://www.ssc.com/pipermail/suitwatch/2004-October/000083.html

• LuxurySector

• CounterGoogling / MonitoringTheBlogosphere

See also :

• OnIdentity

• CluetrainManifesto

• PersonalKnowledgeManagement (how you can keep track of companies right now)