CustomerMade
ThoughtStorms Wiki
TrendWatching Trend : http://www.trendwatching.com/trends/CUSTOMER-MADE.htm
Backchannel from customers to companies. Customers talking among themselves.
Allegedly it's not customization or personalization. Customer input is prior ... but I think it's a pretty grey area.
Actually it is just SpimeWrangling.
Actually designing for this is designing TheArchitectureOfParticipation