Context : UserInterfaceStuff
His reasons :
can't handle large numbers of commands
too much manipulation required
no guidance relative to goal
What comes next is "results oriented UI" which looks to me to be based on selecting a template of what you want. (And maybe using Wizards)
Also predicts other software will be forced to adopt similar strategy. Maybe some already doing so eg. pick the template for your weblog.
I agree that pre-canned tasks will be helpful. But awefully restricting. It's the TradeOff between simplicity and novelty.
See also :